Problem statement (need assessment of banks and financial institutions)

Safekeeping and protecting precious personal objects and documents have always been one of the concerns of people. The safe deposit box is one of the banking services for preserving documents, property, and precious objects, and equipping it with safety and protection systems has made it possible for clients to rent these safes and keep any document and valuable object in this place with peace of mind. Using banks and financial institutions' safe deposit boxes is a safe way to store valuable assets that cannot be kept at home, and natural or legal persons may use these rental safes for as long as they like.

One of the problems that banks and financial institutions face is the access of clients or their approved representatives to the contents of safe deposit boxes. Also, the biggest concern of banks and financial institutions is to authenticate and identify the client and more importantly his approved and introduced representative to access safe deposit boxes. The smallest error in their authentication can cause irreparable damage to the centers.

Many bank branches do not offer safe deposit boxes. On the other hand, many bank clients need to rent a safe deposit box. Therefore statistics of all full and empty safe boxes, details of contracts concluded with clients, branch status across the country, and reporting should be managed centralized so that boxes can be allocated to all applicants optimally.

Recommended solution for safe deposit box

The SepidBox safe deposit box software is a safe deposit box management and automation system. By connecting to access control hardware equipment and communicating with all types of safes, it provides a comprehensive solution to maintain security and discipline in the management of banks, financial institutions, and other centers and organizations.

To ensure the authentication of the referrer or legal lawyers of the box owners as well as the accurate registration of references, the SepidBox safe deposit box management software can connect to identity verification hardware such as fingerprint and face recognition systems.

As authentication and validation of clients when accessing the bank's safe deposit box is crucial, and to ensure the authentication and identification of the owner of the safe deposit box or his legal representative, the automation system of the safe deposit box is designed safely and accurately. Additionally, you can record and archive all access or access requests of authorized and unauthorized persons so that they can be reported if necessary.

The SepidBox is a software-hardware solution that centralizes the management of safe deposit boxes, such as controlling processes, devices, and client data. In addition to its safety and flexibility, the SepidBox is compatible with a variety of bank branch conditions.

Steps to access the bank's safe deposit box

01

Referring to the bank or financial institution branch manager

The client or his lawyer first goes to the safe deposit box manager at the branch.
02

Authentication

By placing a finger on the device or presenting a magnetic identification card with a password (for clients without fingerprints), their identity data will be transferred to the safe deposit box software, which will authenticate their identity.

03

Checking the contract status

Next, the client's contract status is checked for validity and non-expiration. Then the box number is announced. After that the client goes to the safe deposit box hall and is identified by the vault entrance device.

04

Entry to the vault and access to the box

When the client verifies the above, the vault door will open, allowing him to access his box. After the client enters the vault, the door is closed. After the client enters the vault, he can go to his box and activate it, then he can enter his password on the box keyboard.

05

Authentication and exit

After the end of the work and in order to exit, the exit device of the box vault identifies the client once again, and after confirming the above, the vault door opens and the client can exit the vault.

Advantages of the safe deposit box solution

Keeping valuable assets in banks has several major advantages for citizens: firstly, the bank ensures its security, and secondly, no one knows about the contents of the safe box. A safe deposit box could only be rented from a big bank in the past, but in recent years, private banks have also offered them. The rent of these boxes varies depending on the geographical area, whether it is located inside the bank branch or in its central building, and how much security it has. The client must also pay a deposit to the bank based on the set tariffs in addition to the rent.

Types of bank safe deposit boxes

Based on the type of lock, bank rental safes can be provided in mechanical and electronic forms (semi-automatic, fully automatic, and robotic). Rental safes with two locks only unlock with both keys (bank lock key and client key).

Electronic rental safe deposit boxes have an electronic lock that its access control is done often by a person's biometric characteristics such as face and fingerprint. This type of safe deposit box is unlocked in the presence of the attendant and with authentication by face, iris, or fingerprint recognition. All the details of the reference time save in the SepidBox system.

In this system, the safe has two electronic and mechanical locks, and all operations related to the bank are performed automatically. After the client's authentication by the fingerprint system, the electronic lock opens, and the client can go to the safe and unlock it with his key.

There is a touch screen on the door of the safe box. The clients can access their boxes by a password without a key, and after going through the authentication process, which takes place entirely without the presence of bank personnel. In this system, two keys are no longer needed, and each client can access the safe deposit box using a password that is only available to him.

This system is managed and monitored online, and because of the installation of box and client management software, you can easily plan and control boxes and accesses and the performance of the entire system.

A revolution in the bank safe deposit box industry:

  • 24-hour access to the automatic safe box system
  • Flexible design with customization for any environment
  • Customization based on the bank's needs
  • High security and international certification, EMV, FIDUCIA
  • How to allocate safe deposit boxes in the SepidBox automation

Many bank branches do not offer safe deposit boxes. On the other hand, many bank clients need to rent a safe deposit box. Therefore statistics of all full and empty safe boxes, details of contracts concluded with clients, branch status across the country, and reporting should be managed centralized so that boxes can be allocated to all applicants optimally. Banks can manage boxes in an integrated and centralized way by using the SepidBox safe deposit box software.

 Clients can request a safe box in all branches. If the requesting branch has a safe deposit box, it approves the request and allocates the box.

If the requesting branch does not have a safe box, it submits the request to the branch from which it received the box. In this case, the request goes to the branch with the box and is placed in its cartable. After confirming the request in the cartable, the box is assigned to the client.

Recommended Software

SepidBox

Safe deposit box management system

The SepidBox safe deposit box software is an integrated system for safe deposit box management that allows banks and financial institutions to define the box, assign the box to different branches, manage bank clients (partners or their lawyers), manage contracts, control access, permit access and provide different reports.

Sepidyar Attendance management

SepidStar

Comprehensive Access control system

The SepidStar Access control management software is an integrated automation system for managing Access hardware infrastructure such as scanning and fingerprint recognition devices, Access cards, RFID tags, face recognition devices and other biometric devices. It also consolidates information such as personnel authentication information, specifications of Access control systems and access control in organizations and companies.

Customers of the solution

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